Published verdictRanking snapshot 3 November 2026
ZenLedger leads by 7 points
ZenLedger scores 7 points above TokenTax, led by your tax form, complex transactions, and record portability.
ZenLedger #8 of 1173
TokenTax #10 of 1166Why, term by termZenLedger leads on 3 of 4 published criteria; TokenTax on 0. The terms sum to the gap.
TermZenLedgerTokenTaxWeightPoints
Your tax form7/105/107.7+4.0for ZenLedger+2.0 of 32
Complex transactions7/106/105.3+1.4for ZenLedger+0.7 of 32
Record portability7/106/104.8+1.2for ZenLedger+0.6 of 32
Net of the terms+6.6
Criteria roundingThe criteria block is rounded to whole points before it is spread+0.1
Reproduced gap+6.8
Published gapAfter score rounding and bounds — see the note below7366+7.0
Weight is in points of the 86-point weighted total. Points are score points of the gap between the two.
ZenLedgerScore 73An unusually complete US form set — 8949, Schedule D, Schedule 1, Schedule C, FinCEN 114 and Form 8938 all named on served pages — plus a genuine second jurisdiction the prior pass missed entirely: a downloadable CRA Schedule 3 for Canada. What it is not is a filing kit, and ZenLedger says so itself: "We are not a full tax reporting software like TurboTax or TaxAct, so, you will need to combine what ZenLedger offers with a service like TurboTax or TaxAct to complete your tax return". Bolted onto a lot-matching layer that still defaults new accounts to HIFO; help articles dated 2026-08-29 and 2026-09-23 now document a shipped Rev. Proc. 2024-28 engine: By-Wallet tracking as the US default, allocation as of 1 January 2025 with two strategies, and a downloadable allocation report.Strength: Named form output — 7/10Watch-out: Four things a buyer only finds out after paying. (1) THERE IS NO FREE REPORT. The homepage (loaded 2026-08-19) says "Calculate your DeFi, NFT, & crypto taxes and generate free crypto tax reports.", "Industry-leading pricing with a free crypto tax software plan.", "Choose from our free crypto tax software or full-service plans to meet your needs." and buttons reading "Get Started for Free"; the pricing page's meta description still reads "ZenLedger pricing and cost breakdown. We have many competitively priced crypto tax software plans, including a free plan." — but the rendered pricing table has NO free tier and the word 'free' does not appear in its rendered body at all (Silver $49 is the floor). ZenLedger's own help centre states the real rule: "Creating an account is FREE. Use ZenLedger to import and aggregate your crypto transactions without paying a dime." followed immediately by "You only pay to view, download, and access tax reports each year." The free thing is data entry; every fileable artefact costs money. (2) THE 'ONE-TIME' PLAN AUTO-RENEWS. It is sold as a per-tax-year purchase ("Think of it as similar to TurboTax's business model") but: "When you sign up for ZenLedger and pay for your plan, we will automatically subscribe you to yearly auto-renewal of your subscription. This will automatically charge the card you paid with your first plan with towards the end of the calendar tax year for that next tax year. You will be notified via email 7 days prior to the renewal charge." (3) THE PRICING PAGE CARRIES THREE DIFFERENT REFUND WINDOWS. On one served page: "All plans offer a generous 1 year refund policy." (DIY header) and "All ZenLedger plans have a 14 day refund policy." (table footer) and "Tax Professional Prepared Plans have a 14-day refund policy." and "30 day money back guarantee" (the april filing product). Terms of Use §14 governs the software and says 14 days, adding: "If you request a refund after You downloaded any of the tax forms or CSV files, ZenLedger reserves the right to refuse your refund request or issue a partial refund." You cannot check whether the forms are right for you without forfeiting the refund right. The '1 year' line is not confined to the pricing page — it rides the global nav and is served on the Terms of Use page itself, directly above the clause that contradicts it. (4) IT IS NOT A FILING TOOL AND SAYS SO. The page that names the forms also says: "We are not a full tax reporting software like TurboTax or TaxAct, so, you will need to combine what ZenLedger offers with a service like TurboTax or TaxAct to complete your tax return (if you are filing without the services of a CPA). For more information on how to import your reports from ZenLedger into TurboTax (which we have direct integration with!) please review this article." — and the TurboTax walkthrough that sentence links to is HTTP 404.TokenTaxScore 66A US Form 8949 factory with a genuine per-account (2025) basis engine and a real TurboTax handoff, wrapped around an accounting firm — but outside the US it emits an unnamed "relevant international report" the filer transcribes by hand, and the open-lot basis that report rests on cannot be exported. UPHELD verbatim: every clause of it was traced to a character-exact quote on a served page loaded 2026-08-19.Strength: Basis method fidelity — 6/10Watch-out: UPHELD, with one item added and one quote re-sourced. That the plan you bought does not produce the thing the marketing page sold, and that the real work costs more. (1) /features advertises "Form 8949, Schedule D" AND "International forms" under "Our software automatically generates every tax form you need to complete your filings—whether you file with us or a different provider, such as TurboTax.", but the help centre states "Includes information that TokenTax does not have access to for crypto-only clients. TokenTax is unable to generate this form unless we are handling your full tax return. Your tax preparer is responsible for your Schedule D." — and no page anywhere names a single international form. (2) Outside the US there is no form at all — every tier promises only an "IRS Form 8949 or relevant international report", and TokenTax's own Sweden guide tells the filer to "Log in to Skatteverket, open form K4 (D). List each disposal’s cost basis, proceeds, and result" by hand. (3) Buying the cheap tier and then importing your full history to establish basis silently burns your cap: "Import the complete historical data needed to establish accurate cost basis. Your plan's transaction allowance still applies; importing historical data does not make the plan's transaction limit unlimited." (4) Surcharges land after purchase and are published only inside the help centre, never on /pricing: "Margin Processing: This service is $399 and includes processing of margins, derivatives, and futures data.", "It is available for purchase for $49 for Basic Plan or Premium Plan holders." for FBAR, and full filing "starting at $999". (5) Even the $3,499 VIP plan is chain-limited — "At the moment, the VIP Plans include support for Layer 1 Ethereum, Polygon, and Binance Smart Chain transactions. Our engineers are continually adding support for new chains, but in the meantime, other chains may require additional fees." — and one-shot: "Additionally, we will only complete your reconciliation one time for each plan purchased. If we complete the services included in your account's plan but you later discover that you omitted some transaction data, we may ask you to purchase an additional plan." (6) None of it is refundable, and there is nothing to try first: "TokenTax does not offer refunds." (https://tokentax.co/terms), expanded in the help centre as "At TokenTax, we have a no refund policy." (https://help.tokentax.co/en/articles/1800908-can-i-get-a-refund, October 25, 2021) — while "At this time, we do not offer free trials, demos, or preview functions." (https://help.tokentax.co/en/articles/5803735-does-tokentax-offer-any-demos-or-trials, January 23, 2024). You buy blind and you cannot unwind it. (7) ADDED — three served pages disagree on who may buy the $999 full-filing add-on: the UI guide says "This service is only available for U.S.-based clients with a VIP Plan or above." and the VIP article says Full-Filing services "are available to purchase, as an add-on to our VIP Plan, or above, only.", but the plan-chooser, timestamped "Updated today", says "Full filing by TokenTax is a separate add-on available to customers who purchase any crypto tax plan; it is not included automatically and is not limited to VIP customers." and /pricing says only "This add-on is only available to customers who purchase a crypto tax plan." A Basic buyer reading the newest page believes a service two older pages gate behind $3,499 is available to them.